TRUST & TRANSPARENCY

Why Trust DisputeMyToll.com

You're about to pay $29 to a website to help you dispute a government charge. Here are honest answers to every question you should ask before you do — no spin.

Start My Dispute Letter — $29

What We Are

DisputeMyToll.com is an AI-powered document-preparation tool. It generates a real, professionally written, legally-referenced dispute letter for your specific toll charge.

You enter your details. The tool asks you targeted questions that surface the strongest grounds for your dispute — license plate misread, duplicate charge, transponder malfunction, sold or rented vehicle, and more. It then produces a complete letter that names the applicable statute, states your facts clearly, and tells the agency exactly what outcome you are requesting.

The letter is a real document. You print it, sign it, and send it. The agency reads it. That is the entire product.

What We Are NOT

• Not a law firm, not a lawyer, and not affiliated with any toll agency, DMV, or government office.
• Not a legal advice service. We produce a document; we do not advise you on strategy, liability, or your legal rights.
• Not connected to any toll authority. We have no relationship with E-ZPass, SunPass, FasTrak, TxTag, or any other agency. We cannot access your account, look up your balance, or see your violation record.
• Not a subscription. One dispute, one letter, one charge. No monthly fee and no auto-renewal.
• Not a guarantee of any particular outcome. We guarantee the quality of the document. The toll agency decides whether to grant your dispute.

How It Works — 4 Honest Steps

1. Enter your toll charge details: the state, the agency, the amount on your notice, and the date of the alleged violation.
2. Answer smart qualifying questions. The tool surfaces the strongest grounds for your specific situation — license plate misread, duplicate charge, transponder account with sufficient funds, sold or rented vehicle, and more. You can see which grounds apply to you before you pay anything.
3. Preview the letter structure for free. You see what the letter will say — the legal grounds, your facts, the outcome you are requesting — before entering any payment information.
4. Pay $29 to unlock the full letter and filing kit. You receive the complete dispute letter, the agency's official mailing address, online portal link, and certified mail instructions. If anything in the letter is wrong, we revise it at no charge.

Why $29 and Not a Subscription

Most legal-help services charge $10–$20 per month or take a percentage of what you recover. We charge a flat $29 because that is the honest price for what we actually do: generate one letter for one dispute.

We never store your card. Stripe processes your payment directly; we receive only a payment confirmation. We never see your card number, expiration date, or CVV. There is no account to create, no profile to manage, and no future charges unless you choose to file another dispute.

The Real Statutes We Cite

• U.S. Const. amend. XIV, § 1 (Due Process Clause) — no state may deprive you of property without due process of law; this is the constitutional basis for your right to contest any toll penalty before it is enforced.
• 15 U.S.C. § 1692 et seq. (Fair Debt Collection Practices Act) — if your toll balance is transferred to a collection agency, the FDCPA governs how and when they can contact you and requires them to validate the debt on your written request.
• 23 U.S.C. § 129 — authorizes federal participation in toll facility funding; dispute procedures at federally funded facilities must comply with applicable federal requirements.
• Texas Transportation Code, Ch. 228 (TxDOT Toll Projects) and Ch. 366 (NTTA) — both require written notice and an opportunity to contest before civil penalties or registration holds are imposed.
• Florida Statutes, Ch. 338 (Turnpike and Other Toll Facilities) — establishes Florida Turnpike Enterprise dispute procedures, penalty fee limits, and the right to request a formal hearing.
• New York Vehicle and Traffic Law § 402-a — authorizes license-plate-based toll billing and the administrative review procedures for E-ZPass NY violations.
• 605 ILCS 10/ (Illinois State Toll Highway Act) — sets out the Illinois Tollway's authority to impose civil penalties and the administrative review process for contested violations, including formal fee-waiver procedures.
• California Streets & Highways Code § 31490 (Bay Area Toll Authority) — governs FasTrak toll enforcement, notice requirements, and dispute procedures for contested charges.

Our Guarantee

7-day money-back guarantee: if you are not satisfied with the letter you received, email us within 7 days of purchase and we will refund your $29 — no questions asked.

Free revisions: if anything in your letter is wrong — wrong name, wrong date, wrong vehicle, wrong grounds — reply to your delivery email and we will fix it at no charge.

We do not guarantee that your dispute will succeed. No one can make that promise honestly, because the outcome depends on your individual facts, the toll agency, and how you file. We guarantee that you will receive a professionally written, legally-grounded letter that gives your dispute the best reasonable chance of success.

Your Privacy

We collect your name and email address to deliver your letter. We do not sell, share, or rent your personal information to third parties — ever.

We retain your dispute details long enough to deliver your letter and handle any revision or refund requests. We do not use your information to market unrelated products or services.

We do not collect or store your payment card information. Stripe handles the transaction and is bound by PCI DSS compliance standards.